Artfully Curated Privacy Policy
Effective Date: 1st September 2024
At Artfully Curated (referred to as “we,” “us,” or “our”), we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your information is handled securely and in accordance with applicable laws.
1. Information We Collect
a. Personal Information
When you visit our website, create an account, make a purchase, or contact us, we may collect personal information such as:
- Name
- Email address
- Postal address
- Telephone number
- Payment information (e.g., credit/debit card details)
- Billing and delivery address
- Purchase history
b. Non-Personal Information
We may also collect non-personal information that does not directly identify you. This may include:
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time spent on each page
- Referring website or search engine
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, personalise your experience, and improve our services.
2. How We Use Your Information
We use your personal information for various purposes, including:
- Processing and fulfilling orders: To process payments, dispatch products, and provide customer support.
- Communicating with you: To send order confirmations, delivery notifications, and respond to enquiries.
- Personalising your experience: To tailor content, recommendations, and offers based on your preferences and browsing behaviour.
- Marketing: To send you promotional materials, newsletters, and special offers, if you have opted to receive such communications.
- Improving our website: To analyse site usage and improve our services, products, and user experience.
- Compliance with legal obligations: To comply with applicable laws, regulations, and industry standards.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service providers: We may share your information with third-party vendors who assist us with payment processing, order fulfilment, website hosting, and other business operations.
- Legal requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or government investigations.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.